Ok. Wow.. Every time I hear that name Bank of America. in a hearing held Tuesday, ABC 7 News reports. Also the representatives very rude and feels like they dont care. The order requires Bank of America to provide some urgently needed relief to Class Members who were frozen out of their accounts after the bank failed to protect them from fraud. still not resolved after November 02 2020. I reported it but the person that took my report and started my claim with Bank of America made a comment that it was pretty odd that I was missing money but still had my card and the ATM the card was used at was in the same city I lived in. Over $3000 has been taken. I had 300.00 taken out of my account then they froze my account. Till this day I still cannot access my own damn account nor I dont want to because I might end up maybe going to jail if I went back and dealt with Bank of America so Im happy with Bank of the West now thanks a lot cuz I already hit almost rock bottom and I spend alarm trying to come up with my business and now I got no damn workers they see f****** Bank of America I couldnt fix my f****** engine my Kirk cousins f****** Bank of America sorry for the language excuse me I f****** hate Bank of America. I felt like a rat on a wheel. i hate B of A. Then the next agent assured me that the info about account closure was incorrect. Please add me to any claims. So everyone that I spoke to on the phone and at the bank today completely lied to me or was oblivious to what is really going on. I deserve unemployment and sadly my what little it is, I need it and if your gonna be the middle man(BOA), Id suggest get it together and be accountable for your actions. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. I then went to the bank to find out what is going on and the teller said that my account is partially frozen. Ive never even made a transaction online. Ugh I hate bank of America!!! Please add my name to your lawsuit. They said theyd issue me a new card. One lady told me that I am at risk of account closure. TIA. A caller "identifying. I gave the person a call, to hopefully try to reason with them, told them how much they stole and that if they didnt return it, id call the police (I did). It also notes that, even though the bank has removed the freeze it put on accounts with reports of fraud, it has not taken any action to reimburse the stolen funds. They tried to tell me UIA debited it off of my account. BOA IS JUST AS BAD AS THE THIEVES TAKING THE MONEY. What a joke every rep told me something different. The bank is guilty of repeatedly violating the Fair Debt Collection Practices Act (FDCPA), court rulings, Fannie Mae's governing guidelines, and the rights of American . I had money stolen off my card and Bank of America and EDD are doing nothing about it. Read more here: Camp Lejeune Lawsuit Claims. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after it failed to properly safeguard their benefits accounts, a federal class-action lawsuit. Alerted BOA , they sent new card. So from my social security, birthday, password, address, phone number, mothers maiden name, birth certificate, and my Oregon ID which way is expired. I had to refax again today. My account had $163 stolen and after It was reported they froze my account. So I had to call back again. ( Please add me. New cases and investigations, settlement deadlines, and news straight to your inbox. All they said is they will be conducting an investigation. I got passed around multiple people for almost 3 hours and then finally finished my call to file the claim. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. A class action claims Bank of America failed to protect the security of debit cards issued to California unemployment benefits recipients. So well see by March 26 or March 28, how the claims dept handles my case. B of A flagged it, but never informed me when they closed my acct. The agents literally have been rude and downright mean. They said they are canceling my card and will send me a new one in the mail. I have also contacted EDd and had no resolve either. In the middle of him doing so, he hangs up on me. Have you ever had issues with your Bank of America unemployment accounts getting hacked? Please review our FAQ here. said Michael Conant of San Francisco said in an interview with 7 On Your Side last November. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. on the third call they sent me to the bank, when I left my house there was no new charges on my account. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. My account showed out of state/unathorized transactions that had occured just hours before. I called back several days later to check on the status of my claim and they said it was closed. Instead they gave cards without a chip, just with a magnetic stripe, which is easily subject to fraud," said attorney Brian Danitz who filed the suit. About 1.4 million accounts have been frozen to investigate possible fraud. Please if any of you have resolved this please let me know what to do. They have a problem, look inside. This isnt free money. That was 3 months ago and still have not heard anything! Its disgusting. I did not have access to my UIB money for 4 months. I still havent received my money. Im now dealing with the same thing I live in Longview North Carolina I dropped unemployment I had some money stolen from my account which equaled up to about $800 they have granted me the $714.65 back told me that it would be put back on my card I never got the credits I still havent got the credits as of today and no one can tell me why or when I will get them I would like to know what I need to do to get some help with this can someone please reach out to me thank you! Every time I asked, I did not receive an answer. The Claims representative said I was liable for the stolen funds. Car payment bounced; insurance payment bounced. I have never felt more unimportant and never has customer service had such a sense of disregard towards their customers. My name is Cindy bryant. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. Then edd said it wasnt their problem. I informed Maryland unemployment and they locked me out of my benefits. My boa Edd account was closed December 13 with 800 ba. Had to call back, said you are a bank look at your atm cameras and you will see that it was not me making the fraudulent withdrawals. message written in snow spotted in Crestline, Big Bear begins running out food and fuel as ski resorts remain open, Highways into the San Bernardino Mountains are closed to drivers. Ive called 50+ times and never am able to speak to anyone. Rebecca Quirin. l for suspected. It has been frustrating because $500 is suddenly missing and all they do is give me the run around. All Rights Reserved. Its not fair so I basically lose out on that other 4,000 dollars. Hundreds of workers came to 7 On Your Side after fraudsters wiped out their accounts. So I called again to verify my identity, so whatever freeze could be removed. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. I just got in contact with swiftaccess37 (AT) gmail comjust two weeks ago when I was newly scammed, as soon as I reported my case, they moved into action swiftly and got it all sorted in a matter of days..They are as true as they say they are! I had $4778.00 supposedly deposited by unemployment but I never received it. December 19,2020 someone stole $2,780 dollars from my account at 3 ATMs here in Manteca, CA. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. I have the original card dont they have cameras at atms . This situation just happened in the last two weeks. They said 10 business days for the credit while they investigated. Took 1.5 hrs to create & file the claim. `840 Malcolm Road, Suite 200 `Burlingame, CA 94010 `Telephone: (650) 697-6000 `Fax: (650) 697-0577 ` `Attorneys for Plaintiff and `the Proposed Class ` ` `UNITED STATES DISTRICT COURT ` `FOR THE NORTHERN DISTRICT OF CALIFORNIA ` ` `JENNIFER YICK, on behalf of herself `and all others similarly situated, ` ` `Plaintiff, ` ` `v. ` They told me they activated the card and transferred me to another automated system to reset my PIN number. Why is it that they cant even give you a time frame as to when to expect your money back?! Not only are they negligent w. money but they are exposing customers sensitive information. This browser does not support PDFs. THE BEST!!! on Dec 18, 2020. Instead they. B of a says i have to call my sponsor and they have to fix it. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. one thing i know for sure is the fact that, scams will not stop anytime soon, these guys keep developing new ways everyday to take peoples money from them, which is really terrible, but the question we scam victims should be asking ourselves now is, how do we get our money back or even bring this guys to justice, for me i was able to get some help, through a friend who introduced me to (INSTANTRECOVERY12 At gmail dot com), they helped me track down this scammer and helped retrieve my money from them, i am pretty sure they can help you too, and i really hope this helps. On the phone they give u the run around, I havd had problems with bank of america fraud stuff that locked my account and held my money for 7 months i waisted 5 months on phone with edd to find out they dont even tell u whats really going on with your account they sent me tp emergancir vitals records in vancoover when i want to talk to some one higher then the tech i was speaking with to find out edd said theres a lovk on my accoubt called rst or something lime that but bof a new that the whole time, How does some one get added to the law suit I got 2 friends that were robbed by bof a for edd cash. Any help and getting this cleared up from anybody would be greatly appreciated numbers emails whatever cause the system is sickening. PLEASE ADD ME! I dont know what to do or who to turn to or even when my money will be released. is Mosson, et al. 4 days later I finally get my new card in the mail, three days later they let the exact same thing happen. They said an investigation would be opened and a Provisional credit would be given in 10 days (it should be given immediately). Called back on Monday and had 3 reps forms Texas belligerently scream at me and asked to be transferred to a supervisor. How can this even happen with consumers money? I received a email from Bank of America alerting me that my edd benefits was withdrawn ( 2,539.58) from my account and was transfered to another account. And that's how they made me feel," said Yick. And the people that I do get to talk to tell me they are sorry. Hi Im in Las Vegas Nevada and the same is going on here. Basically similar to everything everyones saying our 4 person eddBofA cardholders have been through! "It is certainly a win for the plaintiffs. Contact the law firm representing the case to join. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. I have had money stolen off my card and Bank of America is doing nothing about it. We walk out to the ATM in the freezing cold and I insert my card but my PIN number in shes watching my transaction she tells me how much money I should take out and it declines me again. I made a report and it will take up to 45 days to return the funds. Other users have complained that funds they sent to other consumers via Zelle had been returned to them incorrectly, causing them to mistakenly believe they had more money available than they really did, the suit adds. Bank of America froze my account because i reported someone took out $2000, i dont know how they did it because i always had my card with me but i have a gut feeling that this information was stolen at a gas station when i tried to pump gas. Please help. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. February I called againturns out the guy that filed my claim never really filed it even tho I did get the new card and had been using it for 2 months. Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. This is ridiculousI need my money in a bad way and BOFA nor EDD seems to care at all. That left me with a negative balance for nearly the entire amount of the credit that my subsequence payments from EDD went toward paying off over several of the following weeks . I had to insist several times that it was not me, before I was finally transferred to the claims department. I never received my initial card from Bank of America and I finally called and they said that a card had never been issued to me and they would sent me out a new one. They say they are holding it during the claim period and will deduct the claim dont clear. I am desperate, with no end in sight. Earlier this year, people affected by these issues filed a class-action lawsuit against Bank of America, alleging that the organization did not take sufficient measures to protect consumers. i called of course upset, asking how could this happen?, customer rep says they have no idea but tells me to open another claim. eventually returning the entire balance back to Californias unemployment department. SAN FRANCISCO (CBS SF) -- A class action suit has been filed against Bank of America for its role in the widespread fraud involving California Employment Development Department (EDD) debit cards provided by the bank to people receiving unemployment benefits. The Operator and I were looking at my Bank of America about my statement and I saw that there was unauthorized purchases that were still pending. The panel roundly rejected the bank's suggestion as "unwieldy," pointing out that the claims "overlap extensively but with substantive differences." An investigation was started by BOA. I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. The still say its processing thats all they tell me at edd. This shouldnt happen to anyone. However, this can result in some functions no longer being available. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. I asked the BOA Fraud Dept how this happened so I could avoid a repeat occurrence, but got no answer. Makes no sense . 2021 CBS Broadcasting Inc. All Rights Reserved. Here's where we stand, Armed carjacking suspect leads police on dangerous chase. It was frozen on jan 24 2021. And when I asked about when was the call made about the fudge name reports or the name of person who called in you guys can give me no f****** answer you know why they couldnt give me no f****** answer because I am the f****** primary holder of my f****** account. I would love to know how I can participate in this Class Action suit. This whole ordeal is stressing me out because I dont know how it will affect my future benefits which I need to live on and if Bank of America will refund my $980. You cannot hold someones money and tell them that you dont know why they cant get it out it doesnt make sense at all. I could not believe it I was sick to the stomach sad man Angry pissed I wanted to just hurt somebody I looked at somebody and just just stop. YOU GOTS TO BE KIDDING !!! This is to hold them accountable for their actions and prevent this travesty from happening again. On the evening of 01/27/2021 I went to check my available balance on my debit card and noticed my card was locked due to suspicious activity. Being a Single father this really affected me and despite all efforts to contact them failed. Please tell me how I can join a lawsuit against the Bank to get my money back! Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. This most recently filed class action lawsuit claims that Bank of America used antiquated technology for unemployment benefit recipients. 420.00 was taken from my account in January almost 5 months something needs to be done b of a is steeling money from how many people. On 3/27/21 $1,003.00 was withdrawn from a Wells Fargo ATM in the city I live in & on 3/28/21 $253.00 was withdrawn from a Wells Fargo ATM in the city I live in. I had same thing happen to me back around Christmas. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. When next you want to be involved in any online investment, always endeavor to make proper research about the company and check online reviews on dependable platforms. No letter , nothing as to why they did that . A closer look at the letter indicated that they accused ME of being fraudulent with the claim!! It was like Jeckl and Hyde. When I check my EDD card when I got home I saw the missing money. Thanks. In every city in every state lowlife criminals operate . So for the third time I called them and disputed there decision and fax them the identity theft report and I still have yet to hear from them. On May 19, U.S. District Court Judge Vincent Chhabria hit Bank of America with an injunction in the class action lawsuit. Every claims rep says there is no time limit to when ill get my money back i just have to wait! They are treating hard working Americans like criminals and without sympathy. The three plaintiffs, California unemployment benefits recipients who reported fraudulent transactions relating to their EDD accounts, claim to have lost access to their funds as a result of Bank of Americas conduct. So I gave up. https://topclassactions.com/wp-admin/admin-ajax.php. He says he needs that money returned for another surgery. I BEG TO DIFFER!! The teller then takes my card in my ID to someone in the back who calls other divisions to find out whats going on. Id love to get it on this. add me to plz i cant even get a replacement card from them cause my strip wont swipe due to damage so im stuck with useing online trasnactions and haveing to repay friends just to get cash back. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. Even after the funds were returned, the filing says, the harm from the issue remained as consumers, the large majority of whom live paycheck to paycheck, were left to deal with overdraft fees, late fees, and extreme anxiety and stress over satisfying their financial obligations. Ive spoken to countless agents on both sides and nothing has been remedied. I now see after googling Im not alone in this sad mess. Since the calendar line was super busy and I had already been there for about 45 minutes I asked the lady if I can just withdraw cash from her and she says that she cant give me cash because she has no cash for me to go outside to withdraw the money from the ATM. When I called b of a they said they they would file a fraud claim and then they froze my account . This is to follow up on my post on March 24, 2021. Please download the PDF to view it: Download PDF. Im glad the state of my made us find another way to deposit our unemployment. Moreover, the suit alleges, the bank reversed credits to unemployment recipients accounts that it had previously granted, causing the accounts to fall into a negative balance and preventing the individuals from accessing any of their funds. Then I got a letter from them in Feb that stated to call a number to get account reopened, when I called they had no idea of any letter stating that, denied it, told me it was wrong, or I misread it. Same frustrating situation here. Please add to lawsuit. Someone took $900 from my husbands account on Easter. Fill out the form HERE! I even filed a complaint with the Consumer Financial Protection Bureau, and nothing has been done as of yet. I did not realize the problem was this extensive. A class-action Bank of America lawsuit settled for $410 million was approved by a federal judge on Thursday. BOA owes me over $2000 due to fraud on my unemployment account. BofA keeps giving me the run around, saying my case is still pending, and its been over 60 days. Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. Had my account drained of all but nine cents right after leaving a branch office to verify my identity. If you have lost money to scam anytime at all, there is a solution. If you have questions about the Bank of America debit card . Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. Yes, ME TO, funny how a,ATM transaction allowed for an odd numeric amount to BE withdrawn ($963.00) They said you could call as request evidence documents and gave a number to call which is the same number where depending on who you get, they will make you wait for a very long time then hang-up or a live person who can request the documentation of and will listen then hang-up. I was able to recover all the money I lost just last month with the help of Cryptoshades. That card is not a day at Disneyland ! The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. Theres NO WAY! They supposedly started a claim yet after three weeks I called again because I had not heard anything and I was informed that the claim was filled yet not submitted! SAN FRANCISCO, Feb. 3, 2021 /PRNewswire/ -- Mary Alexander & Associates filed a class action lawsuit in federal court in San Francisco on behalf of thousands of Californians against Bank. I called them back and they said that they need to reopen the investigation and could take up to 45 days to resolve. with similar claims was filed against Bank of America. My husband is disabled and Im his caretaker and we are very low income as is so this just sent me on and emotional downhill spiral. I was not in California on 7-19-2021. I did not loose any money but my personal info was probably stolen since I do have an account with B of A just for my unemployment. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. EDD has verified my ID and send everything to BofA EDD prepaid cards. She told me that the guy who hung up on my accidentally canceled the replacement card they just sent me and that they now have to send out another new one! Brian Danitz is leading a class action lawsuit against Bank of America, representing thousands of Californians who were victims of fraud after scammers targeted the EDD. Yes this happened to me. I reported ut and filed a claim. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . I am 100.miles away. I asked if their cameras work and she said yes. to resolve my Closed Claim of $2,803 stolen funds. #1 I sat there with my mouth opened In shock I couldnt believe how nice and accommodating to her. Until I cant go on anymore Like the time BOA decided to freeze my account that left me broke with no money to pay my workers because I had just opened up a business for my first time.. Ahhhhahh !!!!!! And was told two step begin side of a branch with two forms of ID. I spent hours what turned into days on the phone trying to reach BOA. So after I called BofA Prepaid EED a few more times, the manager said to file a police report. Bank of America has denied me 2xs with no explanation!! Im out $800 from my EDD account because someone from Long Beach withdrew money out from an ATM! How does a person withdraw money from your account without my card and how do they know my pin number? "So what EDD is doing is that instead of waiting to pay benefits while they look into a continued eligibility issue, they . A San Francisco law firm filed the class-action lawsuit Thursday alleging a laundry list of failings by Bank of America, saying the suit is a wakeup call for the bank and that the problems could have been foreseen. Never responded to my claims a total of 4800. One of the people forgot to mute her phone while I was talking and she was in a drive through at jack n the box. I told Bank of America that transaction was unauthorized by me and that I was never aware of any of this transaction. I have had the same problem with BOA and without notice they froze my account. Same thing is happening to me for months now. Just released the funds April 22 after 7 1/2 months! Again and again and again. Now our identities are out in cyberspace, our credit is ruined, we have no money to pay bills, and we cant even get a loan for a penny! NEW YORK, Feb 10 (Reuters) - Bank of America Corp (BAC.N) is facing a lawsuit seeking class action status filed on Thursday by two customers who say the bank refused to honor promises to refund . A new federal lawsuit takes aim at Bank of America for failing to secure the unemployment debit cards of thousands of Californians, part of a chaotic response to record jobless claims that has made the state Employment Development Department the target of widespread fraud. And have them open my claim back up and then they send me another letter based on the information they have they close my claim or denied it again. Their attitude is totally different from their non-EDD customers. I am so frustrated with Bank of America. The money was transferred to that account and never touched. I am glad this has been brought to the surface. Bank of America class action alleges bank misleadingly marketed PPP loans to small businesses Read More. They then locked me out of all of my online access. Just sorrylets see what happens with the claim. Updated on August 26, 2021 Connect with leading experts The representative assured me someone from the Closed Claims for Reconsideration Dept. drug injury lawsuits and product liability lawsuits. We have not been successful in contacting regular EDD except for once we were able to submit information and arent unable to get a hold of them any further. In November 2020 someone hacked my unemployment account and stole my money and Bank of America froze my account as well and it took until March 2021 for them to unfreeze my card and they returned the money back to unemployment and I still have not been paid. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. by the time I got to the bank they had given away $5,000 from my account. "This is very frustrating for thousands and thousands of recipients of unemployment benefits who have been stripped of their lifeline in the middle of a pandemic," said class action attorney Brian Danitz, a partner at Cotchett, Pitre & McCarthy, the firm filing the suit. I called BofA claims to verify they received the reports only to be told that they failed to file my claim correctly when I called to report it the first time and they would have to start over and re file everything all over again. Ive had the same thing just happen to me. The bank was also ordered to pay provisional credits to EDD claimants and improve its customer service after it failed to handle the flood of customer phone calls and complaints over the lost funds and lack of security measures. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? "The EDD is working diligently through these claims to automatically make those weeks available and will notify your constituents when they have weeks to certify for ongoing benefits.". PLEASE HELP ME. I received a new card but it took me all day to activitate as they said they couldnt verify my ID. / CBS San Francisco. In June, a judge overseeing a similar case signed off on an agreement through which Bank of America will provide temporary relief to those who the lawsuit is looking to cover. Weve been hung up on. I called BOA back in October 2020 to let them know that somebody in England had stolen $700 from my account from a grocery store ATM in Birmingham (information was posted on my account showing where the money was taken out).