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It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. > Pay My Bill. Our content is intended to be used for general information purposes only. Straight Talk is also branded as Tracfone and offers prepaid phone service. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. All rights reserved. Tim was only in his late 20s, but just didn't care anymore. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. This special promotion only allows one additional line to be added at a time. I factory reset the phone as well. You will need to perform a separate checkout for the items in your cart. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Still no service. This whole situation is f*cked up and I dont know what to do. There is no spot reserved for this router, you will need to check service availability for your address. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I was charged double on my daughter phone ***-***-****. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Have a Straight Talk question? We DO NOT remove reports. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Guess what! Unsubscribe at any time. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. I am very angry. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. > Sign In / Reset Password. I am now in the process of changing carriers because of how horrible they are and continue to be. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. It offers four different service plans with different data and storage options. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. SELF-SERVICE AT YOUR FINGERTIPS Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. The appeal of Straight Talk is its flexibility and affordability. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. To use this option, simply visit the Straight Talk official website. HOURS OF OPERATION 7 days a week, 365 days a year. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. Billing & Payment. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. The company offers a wide variety of phones, including budget phones that come free with a phone plan. We've created these shortcuts and apps to try to help customers like you (and ourselves!) That person took my address, email address, and phone number. I had a fraudulent charge on my credit card account from Match.com. Great help!!! Straight Talk is a brand of wireless phone service in the United States and the Caribbean. After converting to the Verizon sim, my line has shown "inactive" for weeks. And this doesn't make any sense at all. Tried again this afternoon, rep. was very rude and condescending. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Listen: OBR Straight Talk Episode 8, We Suck Again! So I'm out money with no phone or service and thus far no solution offered. Be the first one to find this review helpful. In short, the two companies are not related. Customer service is the worst, worst trained individuals on the planet. Unsubscribe easily. You'll sit for hours waiting for help. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Im so mad right now. You will need to perform a separate checkout for the items in your cart. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. F this company. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Use the charger that came with your phone to avoid battery damage. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e All rights reserved. You will need to perform a separate checkout for the items in your cart. There is a charge for this service for noncustomers. All of a sudden my phone stuck in sos mode. Or who knows as it was not freely shared. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. I had straight talk for years. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. It is impossible to talk to someone who speaks fluent English. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports I guess you get what you pay for with the cheap service!!! Apparently I am not the only one with issues. This helps your unused balance roll over to the next service cycle. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. WebOverview of Straight Talk Wireless complaint handling. See 911 for details. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. All business will get complaints. Get immediate Straight Talk support from HelpOwl.com. Went to walmart to buy a hotspot to get me by. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Reduce the use of the "Live Wallpapers" (These use processing power and memory). Sometimes, they might try to convince you to remain with them. Please wait an additional 24 hours and try the test call again. It allows the users I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. He said he was not allowed to transfer the call to anyone else. Verification can help ensure real people write reviews about real companies. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. You can keep your Straight Talk phone number after canceling their service. Message and data rates may apply. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. It is affordable and I like that I could bring my own phone. WebClick on the option See Balance/Service Date. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. How Do I Check If My Balance Is Due on My Straight Talk Phone? Find more than 137,785 complaints| Ripoff Report Yes, you can with the Straight Talk Bring Your Own Phone program. I can't say I've ever had to deal with a service rep but that's a perk ain't it? I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. This number works. You have until DATE to complete the activation or you will lose your spot. You can use our automated system or speak to a Customer Care Representative. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Please save your time and don't do this service. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Note that it can take up to two business days for Straight Talk to process your request. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Stole $57.98 from me. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. I would leave 0 stars if I could. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Have question about your phone or service? WebAt Straight Talk, customer service is extremely important to us. A link has directed you to this review. Still hasn't. You have exceeded the amount of items allowed in your cart. Terms & conditions, Privacy Central Companies can ask for reviews via automatic invitations. SMH!!!! WebUnlocked phones youre bringing to Straight Talk. Click below for our Contact Information and hours of operation! For more information about reviews on ConsumerAffairs.com please visit our Enter your address to check service availability for your address. Today I was told I would only need a credit card to sign up for service. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! BACKGROUND APPS: Turn off apps running in the background. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. How Do I Activate My Straight Talk Phone? Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. They are NEVER helpful and could care less about what you need done. Straight Talk could never get my phone to activate. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. MOBILE WEBSITES: Access the mobile web site version of your choice. service. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. WebStraight Talk, Inc. So we created a free concierge service you can call at the phone number below. and maybe a couple more hours before they can get it fixed. ^FT IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Here you will find answers to our most frequently asked questions! I absolutely hate Straight Talk! WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. I laughed as I am expected to have two phones when I am dealing with the issues. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. People do change cards. I have purchased my plans by the year for long time as well. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. I was forced to accept the free Verizon sim. I told them I would like a refund. I have been without service since 1/02/23. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. I got the box and a 1 month data card. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Get fast shipping and top-rated customer service. Will I be able to use my existing handset when I move to Straight Talk? Their website claimed my transaction didn't go through even though my credit card was charged. I am probably leaving them after over 10 years. Track data usage in the app or from the home screen widget. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). Send a letter: It is also possible to write and send a letter to Straight Talk. Additional terms and conditions apply. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. You may have called before the Customer Care Center was able to Activate your phone. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] I will be looking for another pre pay service with hopefully much better customer service! She switched me over and I told the next person what happened. Hiding negative complaints is only a Band-Aid. I accidentally threw my sim card away when switching to Visible. TRACK USAGE: You may download a Data Usage app such as My Data Manager. How those businesses take care of those complaints is what separates good businesses from the rest. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. I even went bought a new Sim card. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. Unfortunately, they've lost our business going forward. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. For more specific results for "straight-talk-.com". If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Calling Straight Talk back may result in you getting a representative who is able to help you. Chat with Support Call Directly Need guided support? WebSearch consumer complaints, reviews and information about straight-talk-.com. I resisted but they insisted they needed the info and there would be no problem. WebHow to Contact Straight Talk Customer Service Using DoNotPay! **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Who is ED Magedson - Founder, Ripoff Report. Your Privacy Choices. You have exceeded the amount of items allowed in your cart. NOTE: It can take between 15 ? Have an issue or a question search the site, Need help? And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. All rights reserved. WebAt Straight Talk, customer service is extremely important to us. > Understand My Bill. Copyright 2022 Consumers Unified LLC. It's the most convenient way to manage your service. Verizon does not work well in this area, hence the AT&T sim card. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Forget about data limits! Please refer to our privacy policy. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. With Android 4.0 and later versions, you can set a mobile data limit reminder. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Click Submit'. Other terms and conditions apply. If you need to see tips for WiFi connectivity, click here. WebChat with one of our agents live. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Its slower data speeds may not work for people who use their phones for streaming. WebWho can I contact if I am having issues with my Phone Service? RATES EXCLUDE INTERNET SERVICE. 30 minutes to sync email to your phone. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? Nobody can help me. Corporate Advocacy Program: How to repair your business reputation. Consumers want to see how a business took care of business. Claim your profile to access Trustpilots free business tools and connect with customers. Long time customer of Straight Talk. Imagine not being able to call the police? Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Straight Talk is one of the leading wireless carriers in the United States. Sorry you won't get any! We don't call a lot of people. Estimated amount consumers saved since 1997: $15,590,010,907. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. She did not tell me anything that would help me or even tell me she could help me get the phone. Some phones on specific plans have hotspot capabilities. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. They outsource all of their work to Philippines who do not know the basics of the English language. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Find another carrier. Actual availability, coverage and speed may vary. Copyright 2007 - 2023, ContactHelp.com. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Many customers received refunds from the company. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). It goes against our guidelines to offer incentives for reviews. I asked for a manager or someone that could do something. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. They might even offer some discounts or incentives to keep you with them. We also ensure all reviews are published without moderation. Its just ridiculous. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Straight Talk Contact Info. They say they'll call you back. My phone service is not working. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Refill with your credit card right from your device. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. So even if you wanted to keep your phone number it's impossible until THEY update their system. They are terrible! WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. strict standards for business conduct. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Please select which one you wish to keep. The 2nd person wanted me to scratch off the pin on the data card. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Had enough of straight talk terrible customer service. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. INSTALL NOW>>. Text 611611 to check your balance, get refills and much more. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. I don't recommend Straight Talk to No one! WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! A couple hours later my phone lost service. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!!