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We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. Room 238 had bedbugs. Called back immediately to report and the GM called back fe. 78 out of 2735 reviews" ". But this would have been bearable had the staff not been downright snotty and rude. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Get exclusive access to members-only deals by email. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Just really not clean. Clean and friendly staff room look as if they have been updated. All rights reserved. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Pizza, This is the version of our website addressed to speakers of English in the United States. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. I really didn't know about bed bugs at the time. When I checked in I paid in advance for a one week stay at a special winter rate. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. I never swim with my kids because I hate cold water and was able to swim with them for hours. Weird. See More Rooms & Suites 01 / 09 Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Though the lobby is lovely don't let it fool you! As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. I really didn't know about bed bugs at the time. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Rating 10 - Excellent. We do allow pets and have a designated area for pet friendly rooms. Pick up the mattresses in the rooms and look under it. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. The atrium for the hotel is beautiful. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The breakfast was excellent and free but the staff during breakfast was totally rude. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Mountain View was decent but not sure its worth the up charge. The pool was nice and warm After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. We went back to the area for spring break and decided to stay there again because of the location and price. This material may not be published, broadcast, rewritten, or redistributed. After their trip, guests tell us about their stay. Please enter a valid email address. "They don't care what your wallet looks like, or what your car you drive. Lunch, The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Sign up and we'll send the best deals to you. Tasted delicious and the staff was friendly, hard working and good at their jobs. Staff was very nice and helpful, beautiful rooms and location! Youll never stay anywhere like for the price. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. The place was very cute and cozy. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Select dates to see this property's availability and prices, Food: <[emailprotected]edbugregistry.com>. Highly recommend. Made beds, replaced towels and amenities. This is not a rash, these are bites! Disgusting! more. If you stayed at this property through Booking.com, you can write a review. Pet-friendly rooms are also available. From: The east and west. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Taxes and fees that are shown are estimates only. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Staff was amazingly friendly. All rights reserved. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. This meant there was furniture being moved men shouting up and down the hall and dogs barking. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. But the complaints stop there. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Booking.com does not accept responsibility or liability for any reviews or responses. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Wish there was a hot tub for the grownups but no biggie. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. Review tags are currently only available for English language reviews. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Local, Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Omlet station was great the rest of the food cold and old. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Yeah right! Such a treat! Though the lobby is lovely don't let it fool you! A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. All of which have experienced no problems. Beautiful property! June 12, 2022 . 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away We've sent you an email so you can confirm your subscription. Please see our partners for more details. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. Posts are solely the responsibility of their respective authors. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Basically got one night free with purchase of one night compared to other Hotels in same area. So what can you do to guard against bringing these bugs home with you the next time you travel? We all have bed bug bites all over us and they are very uncomfortable! 245 out of 2735 reviews" ", Rating 4 - Poor. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel I was not told that the rooms all along the hallway we being renovated. I have never received such terrible treatment in my life!! Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. We allow a maximum of 2 pets per pet friendly room. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Service was excellent and employees were here helpful and friendly. The number of extra beds and cribs allowed depends on the option you choose. I always enjoy staying here! On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Good inexpensive place to stay with a very good staff. The bathroom had poop on the toilet when we checked in. Steakhouse, She contacted me later in the day and said she would e-mail me their report. Sincerely, John Wilkins/Owner. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Grill/BBQ, Open for: The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. From complimentary high-speed internet to plush beds, this hotel has it all. Needs a deep cleaning. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). The room was large, 900 TV channels and reception area inviting. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Hotel was clean and had a pleasant clean smell. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. The Garden of the Gods is 7.5 mi away. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. Such a treat! The facility was a great experience for the modest price. We will be back. Colorado Housing Connects can help you navigate housing information and resources. Expedia, Inc. is not responsible for content on external Web sites. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. The property was run down and the room was awkward and small, especially the bathroom. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 They want to eat that's all they know.". Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I would recommend it if you can handle the unfriendliness of the staff. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Food was outstanding! All of which have experienced no problems. Breakfast staff not so hospitable. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews For the money, this hotel was beyond worth it. WiFi is available in all areas and is free of charge. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. It is served in the restaurant. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Yeah right! Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . We also missed the free breakfast because it ended at 9am. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates If you booked through us and want to leave a review, please sign in first. (Click on the Red Icon to view detailed bed bug reports. We all have bed bug bites all over us and they are very uncomfortable! Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Dinner, There was a line for waffles in the morning only to find out one of the waffle makers had died. The mountain view is stunning. Copyright 2020 Scripps Media, Inc. All rights reserved. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Made to order omelettes! That's how we know our reviews come from real guests who have stayed at the property. Breakfast was okay, but servers were nice. I really didn't know about bed bugs at the time. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Certain services and amenities may be reduced or unavailable as a result. Contributions should be travel related. Welcome to our newly updated hotel. This is a great hotel. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. We went back to the area for spring break and decided to stay there again because of the location and price. All staff members were amazing! I really didn't know about bed bugs at the time. Freeland admits it's work that can make your skin crawl. Great place to stay, great location and awesome breakfast!! I liked the amazing breakfast! Right now bedbugs are a problem here at home in Colorado and in all 50 states. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Please enter the dates of your stay and check what conditions apply to your preferred room. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Respect the privacy of others. Travelers may receive a savings voucher when they submit a review. Food was outstanding! We even got an upgrade to our room witch was AWESOME!!! With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Location off highway was amazingly easy. And it can happen anywhere. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America easy access to the freeway. Lamp didnt have lightbulb. Buffett had a little bit of everything. A 24-hour reception greets guests of The Academy Hotel. Unfortunately, he was the only one during our stay there that was friendly. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. Guests submit their subscores and their overall scores independently theres no direct link between them. NEVER again! Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Amazingly clean. The pool was nice and warm Yet when I called the hotel from an outside phone to book a room there were several rooms still available. "Before I even bring my bags into an into a hotel room at all. We verify reviews to ensure the traveler booked with Expedia Group. Free WiFi and a daily hot breakfast with omelets and waffles is included. Breakfast was above expectations, and the restaurant was on point. Service was amazingly efficient. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. This hotel was highly-rated for its very comfy beds. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. So pets or no pets? Lock in the lowest price from these sites. Use cautionwhen using pesticides and always follow label directions. Room was a nice surprise- nice size, comfortable beds and chair. Rooms were clean & staff at desk was very polite & professional. I'm seeing where it says both? Overall the hotel was very nice as was the experience. Overall the hotel was very nice as was the experience. Staff was friendly. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. It was great stay. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Bedbugs in room. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Owner quickly gave full 11day-scheduled refund without checking the room for himself. A business center with fax and photocopying services is available. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. Thanks! Couples in particular like the location they rated it 9.0 for a two-person trip. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The most helpful contributions are detailed and help others make better decisions. On Mar 24 2011 Well. Very condescending when protocol had changed since last time we stayed. Acceptable and a good value for amenities. We all have bed bug bites all over us and they are very uncomfortable! Reserved 2 rooms, 1 king & 2 queens. Buffett had a little bit of everything., The room was very nice, clean and in great condition. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning.