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They actually are a debt collections agency. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. FAQs Further dinging score. At this time, we can only discuss payment plans over the phone. Hello all. Maryland Residents: This agency is licensed as NMLS ID # 930053. But like most debt collectors, it has a questionable reputation with its customers. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Unsubscribe easily. The more complaints are filed by consumers, the more likely they will be investigated for fraud. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. Hence, the persistent phone calls and emails. Note: I recorded both Sprint phone conversations. I ended up paying the entire balance through sprint in order to get account removed. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I found out that Convergent Outsourcing, Inc. is a SCAMMER company. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. All rights reserved. Email. He said this Teresa ** could have had this phone number before it was given to me. Contact. Rude! PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Sent collection notice for a bill with a wireless provider I have never used. More details on software and accessibility are available at WebAIM.org. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. If reporting correctly, it can stay on reports for 7 years from DOFD. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. Typically, Convergent Outsourcing is a tough egg to crack. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. You may try a GW campaign with OC. All rights reserved. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. So from what I am seeing, either way, Convergent can legally have it on your report. The posting time indicated is Arizona local time. Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Sorry to hear. I have never had an account with Verizon! https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Sprint cannot make exceptions to this policy. Don't dispute again, it will come back validated. I called sprint, who was very eager to accept a payment to confirm if this was true. Do I handle the debt through Convergent? The issue is, I never had an account with Sprint. If they say no, you can still try further. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. A lady called me from Convergent outsourcing about a Dish Network account. If the collections debt is paid there would be nothing to put on the credit. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. Sprint sent account to collections, Convergent Outsourcing. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. This is one of the reasons I love the forum, helpful recent experiences. Phone calls must be made during "reasonable hours" only. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. We value your privacy. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. File your review. I was told I owed Cox communications 200 dollars from over 5 years ago. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. This outsourcing the initial collections is not that uncommon. Please contact the moderators of this subreddit if you have any questions or concerns. The phone number (mine) is unlisted, private. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Offers may be subject to change without notice. Quick question! If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. So I wonder what step to take to file a claim against this company. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I'd only worry if they fail to indicate that you paid the debt. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. It was founded in 1950 and currently has about 2,300 employees across 12 offices. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Many companies featured on Money advertise with us. Hiding negative complaints is only a Band-Aid. Create an account to follow your favorite communities and start taking part in conversations. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. I was making payments via automatic draft. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They also collect medical debts. We have reviewed the complaint and the related matter. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Doubt they will remove it. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Convergent Outsourcing is a debt collection agency that's been in business since 1950. Doubt they will remove it. This is the best way to manage and repair your business reputation. . In business since 1950, Convergent is one of Americas leading collections agencies. FRAUD ALERT! (Sales might work too, you just want someone who can take your payment). Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. They actually are a debt collections agency. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Unsubscribe at any time. I received a letter from Convergent saying sprint placed my account with their office for collection. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. This morning I received a phone call from a debt collections agency Convergent Outsourcing. Is Convergent Outsourcing legit or a scam? My tertiary goal is to pay as little as possible. A link has directed you to this review. Apparently it's some kind of credit card or something. Re: Sprint sent account to collections, Convergent Outsourcing. Convergent Outsourcing's other names Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. If it was sold, Convergent has the legal right to collect and to post on your reports. Thank you for visiting Convergent Outsourcing to make a payment on your account. How do I setup a payment plan? It will pass in time. Just because you paid Sprint off doesn't mean that it gets it off your report. If so how did you proceed? 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. This piece of federal legislation prevents debt collectors from harassing customers to pay. My ultimate goal is to get the collection account off of my credit reports. If you have questions or need to make a change to your account. But we can send a letter out showing settled. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. All rights reserved. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I don't dispute that I ever had a Sprint account. I was a month to month plan. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Convergent Outsourcing is one of Americas leading collection agencies. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). All business will get complaints. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. geez that hurt but the future right? If they say yes, you have something to fall back on. I never spoke to them again. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. We're available to help by phone at 1-800-444-8485 or online through our contact form. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. You may find that it wont budge, even after you try the strategies above. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Learn more about obtaining detailed information about your account over the phone. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. Paying off a debt marks the debt as paid off. I'm suprised they just won't delete it since it's paid and they were notified. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Work with Sprint directly if they still own the debt. I had a Spring sent to ERC. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Wait. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Convergent Outsourcing is one of America's leading collection agencies. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Within 48 hours it was on my credit report dropping me almost 20 points. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. These people need to be stopped. So I called the number listed he ask for last 4 of my SS# and address. Ok, I may be wrong and others can chime in and correct it. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. If they agree that the entry is inaccurate, theyll remove it from your credit report. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. I owe 1,700. We understand that collections is often an emotional and overwhelming process. Copyright 2022 Consumers Unified LLC. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. bureaus (they were only reporting to two). Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Bryan Sankey's Phone Number and Email Last Update. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. I don't believe that I owe what Sprint claims that I owe. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". Improving your credit takes time, but its worth it. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. How those businesses take care of those complaints is what separates good businesses from the rest. Well start sending you the news you need delivered straight to you. Ripoff Report has an exclusive license to this report. Convergent Outsourcing is not a scam. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. I decided to call Sprint today. This is not correct as I owe no one anything or have any debt. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. The contact details for Convergent Outsourcing are: 800 SW 39th Street. Convergent Healthcare | 3,323 followers on LinkedIn. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Has your experience with this business or person been good? This reply is in response to your complaint we received from the CFPB. Caller I.D. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Learn more. strict standards for business conduct. If you weren't paying on it then it went to collections.