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You dont want your neighbours taking advantage of the internet connection that youre paying for! >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If you dont have a battery unit, unplug the modem. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Security type Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Give it a couple of minutes. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. You can then enter your password in the usual field to access BT Hub Manager. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Important! How do I set up port forwarding on my BT Hub. You'll find it on the back of the Hub if you haven't updated it. 15h14. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? The default mode here is Mode 1. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? It's not an extension socket. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. A steady blue light on the front of the Hub means everything's OK. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. How can I turn it on and off? As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. >, How do I turn off BT Access Control for a device? >, BT Home Hub 5 - Information and troubleshooting guide. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Here is our step-by-step guide to accessing BT Hub Manager. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Have you tried Chrome or another browser. Channels Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. If you're still having trouble try our community forum. They're on the back of your Hub. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Distinguished Sage, never noticed http vs https. You'll need your Hub's wireless network name and password. Unsurprisingly, we've called this gizmo Smart Scan. This will open the Hub Manager, Enter the admin password. Here's how to set up a Hub 4 or Hub 5. Try connecting your device to the router with an ethernet cable instead of using wireless. 16-08-2022 Sorry not much help really. Then prompt your device to connect to the Hub. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. First, you need to connect to the router's web management page, so that you can change the settings that you want. Click on the title and picture of your Hub to see links to all our help. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Full Fibre customers wont use microfilters. >, What is the Smart Wireless feature in my BT Hub? Only change it if you're having connection problems with your device. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? how do I find out what download speed I should be getting? >. Our helpful guide shows you how to change the admin password on your BT Hub. A master socket is the main socket for the phone line in your home. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Your Smart Hub automatically scans for the best wireless channel. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 15h07. Wait 5 minutes, then start reconnecting the cables. Well help you ease the pain and get you to a solution - fast! >, How do I see which of my BT Hub's wireless bands my device is connected to? Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! You'll find it on the back of the Hub if you haven't updated it. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Advanced settings Instead the Smart Hub 2 connects to the Openreach modem (or ONT). View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. This will open the Hub Manager, Enter the admin password. The Hub Manager is where you can change or view your Hubs settings. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. on If youve lost that card, it should also be on a sticker on the base of the router. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. When your device connects, it automatically chooses the . BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. >, How can I set up or change the admin password on my BT Hub? If it isn't blue, see connection troubleshooting below for help with connecting. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution When your device connects, it automatically chooses the best wireless band. >, How can I set up or change the admin password on my BT Hub? It only works when Separate Bands is off. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. They'll give you all the details you need. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? How do I view the devices connected to my Smart Hub? If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. It may be your browser causing the issue do check in its settings or in your Antivirus program. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Security Password After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. 16-08-2022 He was once Deputy Editor of Mail Online and remains in therapy to this day. Re: BT Smart Hub 2 manager and Windows 11. Go to the Smart Hub 1 guide. You can re-use your filter and Ethernet cables so please keep them. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). How do I use different DNS servers or set up dynamic DNS on my Smart Hub? If you have it, unplug all your old broadband kit, including your old power plug. on With Band Steering on, the Hub steers your devices to the best wireless band for them. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. The light on the left of the Hub will flash blue. Slide the two parts of the Hub's power plug together until they click into place. Learn how your comment data is processed. Make sure that your computer is connected to the Smart Hub via Ethernet or . Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. It's also easy to see the Hub Manager across all devices. (Make sure youre connected to your home network.). on If this happens get in touch with us. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Band Steering >, How do I turn wireless on and off on the BT Hub? As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Alternatively choose your Hub from the dropdown to find out how to connect. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Web admin interface of the BT Smart Hub 2 router. >, What is the Wireless mode feature on my BT Smart Hub? If you have it, unplug all your old broadband kit, including your old power plug. Struggling with your BT router login details? If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. You can configure your Hub to use Dynamic DNS. By default, your Smart Hub will have this switched off. Your Hub will be called something like BT-XXYYXX. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device This takes a few minutes. Then follow these simple instructions: You will be asked to enter a password. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. You'll then be able to change these settings: Separate Bands Your hub is only accesible on your home LAN hence it is http and not https. You can edit names and devices anytime you want. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. How do I create a Port Forwarding rule on my Smart Hub? From the Hub Manager, click on Advanced Settings, then Wireless. >, How do I see which of my BT Hub's wireless bands my device is connected to? Go back to: Here are some answers to help you Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. Note: it is This table shows the main differences between them. Your Hub will be called something like BTHub6-ABCD. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. IP address 16-08-2022 How do I restrict the wireless devices that can connect to my Hub? >. This site uses Akismet to reduce spam. From the Hub Manager, click on Advanced Settings, then Wireless. How do I use my Smart Hub as a modem only? Announcements, Guides & Community Updates. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Depending on your socket type, you might need to use a filter. (Make sure you're connected to your home network.) Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. >. Click here for more about setting up Full Fibre yourself >. and many others. Youll also need to add a password hint. The video below shows you how to set up your BT Smart Hub. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. The password should now be changed to something of your choice. You want to fiddle with the settings of your BT Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide).